It is important to both you, our exhibitors and advertisers, and our buyers who connect with you through our channels, everyone has a positive and safe experience in researching and buying a foreign property. To help deliver this positive experience, we are working closely with AIPP – Association of International Property Professionals.
In the unlikely event you, as an exhibitor or advertiser, cannot resolve a complaint from a buyer connecting with you through one of our channels, this may be referred to the AIPP and their Property Ombudsman ADR* service for independent, professional resolution. (*ADR – Alternative Dispute Resolution).
Our strategic intent, in offering this service, is to reassure and attract more buyers to interact with you via our channels for foreign property sales. Estate agents and property developers do not have to join AIPP and be part of the Property Ombudsman ADR scheme, but it may harm your commercial position with buyers if they request why you are not in the scheme which is, after all, for their ultimate protection.
In the event a buyer complaint is upheld by the Property Ombudsman ADR process against one of our exhibitors or advertisers, we reserve the right to review our commercial relationship with that company. This review may include, ultimately, a decision we take to no longer offer access to our channels and to preclude the company from exhibiting or advertising with us.
If you are an exhibitor of Second Home Expo and you would like to apply for an AIPP membership, you can easily acquire through this link.
We have decided to offer our exhibitors and advertisers a free annual membership of AIPP, subject to completing AIPP’s online application process. The costs of this membership will be paid-for my Second Home Expo. This offer, for a 12-month membership of AIPP, is open only for the period 1st September 2024 – 31st January 2025. For those joining AIPP in this manner, you will be asked in month 11 if you want to continue into a 2nd year of AIPP membership which will be at your own cost. You are under no obligation to remain a member of AIPP for a 2nd year. This offer is open only to non-members of AIPP, if you are already a member of AIPP you may not participate in this offer.
Our strategic intent offering this service to our exhibitors is to attract more buyers to interact with you through our channels with a positive and safe experience, which hopefully leads to more contacts, happier buyers and successful deals.
First established in London in 2006, AIPP is the trade body for professionals around the world dealing with buyers of a foreign property.
AIPP has over 370 corporate members from 30+ countries and includes Agents, Developers, Lawyers, Media, Financial Services & other industry professionals.